Privacy Policy

1. Introduction

Pleom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data platform and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials (username and password)
• Company information
• Payment information (if applicable)
• Any other information you choose to provide

Usage Data

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

Data You Upload

We process and store the data you upload to our platform for analytics and business intelligence purposes. You retain all ownership rights to your data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share information with your explicit consent
• Service providers: We may share information with third-party vendors who perform services on our behalf
• Legal requirements: We may disclose information if required by law or in response to legal requests
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your information
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activities on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: