Terms of Service

Last updated: January 5, 2025

1. Agreement to Terms

By accessing or using Pleom's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

Pleom provides a comprehensive data platform for analytics and business intelligence. Our service includes data access, data preparation, data visualization, data Q&A, and business intelligence tools.

3. User Account

To access certain features of the service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Promptly update your account information as necessary
  • Accept responsibility for all activities that occur under your account

4. Free Trial

Pleom offers a 30-day free trial period with no credit card required. During this period, you have access to all features of the platform. After the trial period ends, you may choose to subscribe to continue using the service.

5. Data Usage and Privacy

Your use of Pleom is also governed by our Privacy Policy. You retain all rights to your data, and we will not share your data with third parties except as described in our Privacy Policy.

6. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the service
  • Interfere with or disrupt the service or servers
  • Upload or transmit viruses or malicious code
  • Violate any applicable laws or regulations

7. Intellectual Property

The service and its original content, features, and functionality are owned by Pleom and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will immediately cease.

9. Limitation of Liability

In no event shall Pleom, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of the service after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us:

Pleom

2235 3rd Street

San Francisco, CA 94107

Email: royce@pleom.com